Saturday, March 11, 2006

A Short Rant About Letters

Mentioned pre-lurgey that we'd joined the National Trust. And feel it worth pointing out that they might conceivably save themselves a good deal of money to spend on restoring bedpans or suchlike, if they didn't send out three separate letters of confirmation (one to say thank you for ticking the GiftAid box, one with the membership cards, and one with the confirmation of the Direct Debit details). All this information was provided to them on one form, which presumably went to one place, so why spend that much on postage for every new member?

Also, subscribed to SFX magazine online on the 4th February. Heard nothing for ages, then finally received a letter dated 2nd March saying that my subscription would begin with the May issue. What? What kind of service is that in the digital age? Crap, that's what. That's three whole issues later than I was expecting.

Ah, it's good to be back...


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